Competence Management

Every organisation requires close management of in-house knowledge, competencies and skills in order to define the gaps therein and for keeping the organizational and individual competencies up-to-date. The tracking of improvements in individual and organizational learning is necessary for estimating the return-on-investment of programmes and for forecasting the education budgets.

Competence Management is a Human Resources activity and entails formal assessment resulting in the definition of knowledge and skills gaps. Skills gaps can be filled through live communications and learning by doing. Knowledge gaps can be eradicated through the corporate Content Management, resulting in content development and a training delivery plan that will bridge the gaps.

This strategic work fits into a corporate vision and has a significant impact on the corporate processes, technology options and resource requirements.